A business capability is the firm’s ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments.
Pearl Zhu
Digital Capability: Building Lego-Like Capability Into Business Competency
How we work

Goal-driven outcomes

As an integral part of our problem-solving process, we concentrate on creating measurable options so that you can plainly see when your goals are achieved and progress is being made.

Clients as partners

We believe that everyone works better when they feel like they are part of something bigger. We strive to integrate the needs and views of our clients into our processes to ensure that they become partners in their own success.

Transparent processes

Part of effective governance is the integration of transparency into your operations. We focus on providing solutions that respond to the transparency demanded in your relationships with your clients, stakeholders and the community at large.


We focus on providing solutions that work in your operation, that fit your business processes and that match the capacity of your staff. We want you to be able to continue to succeed long after we’re gone.

About Raven Hill

After several decades in the nonprofit and social enterprise sectors, we believe that sound planning and governance coupled with fiscal and administrative acumen are key to helping nonprofits and social enterprises grow and develop. Our style is to encourage, motivate, assist and monitor projects in a way that is efficient and comfortable to participants. We’re used to translating the goals of a board of directors or executive committee into tasks and projects that gain the understanding, support and commitment of staff and volunteers.

We like to work in an environment where fiscal and administrative accountability are key to staff achieving the mission of the organization. Raven Hill translates the goals of an organization into tasks and projects that gain the understanding and commitment of all those working on an initiative.

We are confident in our abilities but continue to strive to understand the unique needs of our clients. Our success to date has centred on hearing and understanding each person with whom we work and treating all points-of-view with respect and courtesy.

Our experience includes:

  • Broad history in management consulting for many nonprofits, small businesses, farms and First Nations organizations.
  • Creation and implementation of strategic plans through workshop facilitation with boards and senior team members.
  • Management experience includes business plan development and execution, financial management and planning, marketing plan development, strategic and tactical planning, and developing strategies for change.
  • Conducting troubleshooting sessions for non-profits and First Nations organizations to help them overcome operating challenges.
  • Development and design of online marketing programs for small business and farm owners that include website development, social media enhancement and email marketing strategies.

Contact Us

Here's our contact info:


2940 Raven Hill Road
Nanaimo, BC, V9X1N7

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